Legal Notice

Website Publisher and Merchant

This website is published and operated under the trading name niidofrance.

Registered address: 147 Rue de la Convention, 11585 Brest, France

Email: [email protected]

Telephone: +33 1 91 73 80 57

Publication director: The legal representative of niidofrance.

Website Hosting

The website hosting provider’s legal name, address, and contact details must be added here by the website operator.

Products, Prices and Orders

The essential characteristics, availability and total price of each product are displayed before an order is placed. Unless otherwise stated, prices are shown in the currency indicated at checkout and include applicable taxes. Any delivery charges are disclosed before payment.

Orders are subject to product availability and acceptance. Customers receive an order confirmation at the email address supplied during checkout.

Payments

Payments may be securely processed by Stripe and its affiliated entities. niidofrance does not directly store complete payment card details. Payment information is handled in accordance with applicable security requirements and Stripe’s privacy policy, available at https://stripe.com/privacy.

Shipping, Cancellations and Refunds

Shipping methods, estimated delivery times, cancellation rights, return conditions and refund procedures are disclosed before purchase and are available in the applicable shipping, return and refund policies. Approved refunds are issued to the original payment method, subject to payment-provider processing times.

Right of Withdrawal

Where applicable under French and European consumer law, consumers have fourteen days from receipt of an eligible product to exercise their right of withdrawal without providing a reason. Exceptions may apply, including for personalised goods, sealed goods opened after delivery where health or hygiene protections apply, and other products excluded by law.

To exercise this right, customers must send an unambiguous withdrawal request to [email protected] before the withdrawal period expires.

Intellectual Property

Unless otherwise stated, the website structure, branding, text, graphics, photographs, product descriptions, logos and other content are owned by or licensed to niidofrance and are protected by intellectual property laws. Reproduction, distribution, modification or commercial use without prior written authorisation is prohibited.

Personal Data

Personal data is processed only where necessary to operate the website, manage orders, process payments, provide customer support, prevent fraud and comply with legal obligations. Customers may exercise their applicable rights of access, correction, deletion, restriction, objection and portability by contacting [email protected].

Customers may also lodge a complaint with the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL), at www.cnil.fr.

Cookies

This website may use cookies and similar technologies required for security, shopping-cart functionality, payment processing and website operation. Non-essential cookies are used only where permitted by applicable law and, where required, after consent has been obtained.

Liability

niidofrance makes reasonable efforts to provide accurate and current information and to maintain access to the website. However, uninterrupted availability cannot be guaranteed. Nothing in this notice excludes or limits liability where such exclusion or limitation is prohibited by law.

Consumer Disputes

Customers should first contact niidofrance at [email protected] to seek an amicable resolution. Where applicable, consumers may use a competent consumer mediation service after first submitting a written complaint to niidofrance.

Governing Law

This website and its sales are governed by French law. Consumers retain the protection of any mandatory provisions applicable in their country of residence. Any dispute shall be submitted to the courts having jurisdiction under applicable consumer and procedural law.